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F.A.Q. & Tutorials



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View Tutorial Videos

Below are some video tutorials that will guide you through some of the features within SIMS.

FREQUENTLY ASKED QUESTIONS

Below are a list of our frequently asked questions. Click the question to reveal the answer. You can filter the FAQs using the menu to the left.


Q: Can I include my company logo on invoices?


Q: Can I install SIMS on more than one computer?

A: When you purchase SIMS you are purchasing a single user licence, which is for your individual / single company use only, but it does not limit you to only installing on one computer / PC, which you can do. However, as SIMS is not a multi user system, this means that you cannot access the same database (i.e. the data you’ve stored on SIMS) simultaneously from two computers at the same time. If you require SIMS to manage invoices for more than one company, you will need to purchase individual licences for each unique installation / company as you cannot save two different company details onto the database.



Q: How do I back up my data?


Q: How do I change the VAT / sales tax rate?


Q: How do I fax my invoices?


Q: How do I setup email?


Q: How do I turn off VAT / Sales tax?


Q: I cannot edit the data or change System Properties?


Q: I cannot see anywhere to enter my company email address?


Q: I have registered the product but my invoices still say Unlicensed


Q: Installer not working on later versions of Windows


Q: Is SIMS an accountancy package?


Q: My company does not charge VAT (Sales Tax), how do I disable it?


Q: Problem installing the product


Q: The currency symbol and formatting is not correct for my country?


Q: Where is my data stored?


Q: Why does Windows 8 say "Click an icon for the type of installation"


Q: Why is the trial version restricted?


Q: Will I lose my data when upgrading to a different version?


Q: Windows 7, 8 & 10 showing dollars ($) instead of pounds (£)