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F.A.Q. & Tutorials



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View Tutorial Videos

Below are some video tutorials that will guide you through some of the features within SIMS.

FREQUENTLY ASKED QUESTIONS

Below are a list of our frequently asked questions. Click the question to reveal the answer. You can filter the FAQs using the menu to the left.


Q: Can I include my company logo on invoices?


Q: Can I install SIMS on more than one computer?


Q: How do I back up my data?


Q: How do I change the VAT / sales tax rate?


Q: How do I fax my invoices?


Q: How do I setup email?


Q: How do I turn off VAT / Sales tax?


Q: I cannot edit the data or change System Properties?


Q: I cannot see anywhere to enter my company email address?


Q: I have registered the product but my invoices still say Unlicensed


Q: Installer not working on later versions of Windows


Q: Is SIMS an accountancy package?


Q: My company does not charge VAT (Sales Tax), how do I disable it?


Q: Problem installing the product


Q: The currency symbol and formatting is not correct for my country?

A: The currency symbol and formatting is taken from the Locale / Regional & Language Settings setup (under Control Panel) in your Windows configuration to make it compatible with any currency supported by Windows. Alter these settings to match your requirements and restart SIMS.

To change the currency or date format you must change the Regional / Global settings in your Windows operating system.

For Windows XP use the following link

For Windows 7 use the following link

Not: be sure you have Administrator rights to your local machine for the changes to take effect



Q: Where is my data stored?


Q: Why does Windows 8 say "Click an icon for the type of installation"


Q: Why is the trial version restricted?


Q: Will I lose my data when upgrading to a different version?


Q: Windows 7, 8 & 10 showing dollars ($) instead of pounds (£)