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F.A.Q. & Tutorials

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View Tutorial Videos

Below are some video tutorials that will guide you through some of the features within SIMS.


Below are a list of our frequently asked questions. Click the question to reveal the answer. You can filter the FAQs using the menu to the left.

Q: Can I include my company logo on invoices?

Q: Can I install SIMS on more than one computer?

Q: How do I back up my data?

Q: How do I change the VAT / sales tax rate?

Q: How do I fax my invoices?

Q: How do I setup email?

Q: How do I turn off VAT / Sales tax?

Q: I cannot edit the data or change System Properties?

Q: I cannot see anywhere to enter my company email address?

Q: I have registered the product but my invoices still say Unlicensed

Q: Installer not working on later versions of Windows

Q: Is SIMS an accountancy package?

Q: My company does not charge VAT (Sales Tax), how do I disable it?

Q: Problem installing the product

Q: The currency symbol and formatting is not correct for my country?

Q: Where is my data stored?

A: On previous versions of Windows, or if you have Administration rights, your Data folder will be stored under C:\Program Files\Simple Invoice Management System. If you are using Windows 7+ and do not have Admin rights your Data folder will be stored under C:\Users\[username]\AppData\Local\VirtualStore\Program Files (x86)\Simple Invoice Management System (where the username is your logon username or User if not has been set)

Note: to view the latter you will need to show hidden files and folders. This can be done by opening the Control Panel > Folder Options > View the tick the Show hidden files, folder and drives option. (it is recommend you reverse this when done)

Q: Why does Windows 8 say "Click an icon for the type of installation"

Q: Why is the trial version restricted?

Q: Will I lose my data when upgrading to a different version?

Q: Windows 7, 8 & 10 showing dollars ($) instead of pounds (£)